Read the updated policy here:

Visitor Policy

  • Location Directory
    Phone numbers and directions to our hospitals, centers for primary care, and all other services here.
  • Gift Shops
    Contact information and directions to the gift shops located in both of our hospitals.
  • Admissions
    Tips and information to make your stay in our hospitals the best experience possible.
  • COVID-19 Pre-Procedure Instructions
    Information on the COVID-19 testing precautions needed before having a procedure done at NorthBay Health.
  • Billing Information
    Information to help you understand your medical bills and who to contact with your questions.
  • Insurance
    Learn about the wide array of health plans accepted by NorthBay Health and how to select the plan best for you.
  • MyNorthBayDoc
    Your online connection to your NorthBay doctors, health records, lab test reports, hospital stay summaries and more.
  • Forms & Documents
    Collection of helpful forms and documents for your convenience.
  • Comments or Concerns
    Share your thoughts regarding your care, or the care of a loved one, with us through multiple channels.
  • Patient Privacy Policy
    How medical information about you may be used, disclosed, and how you can get access to this information.
  • Photography Policy
    This policy spells out rules and regulations for staff, patients, visitors and volunteers when photography and/or recordings are involved at NorthBay Health’s facilities.

Are you a new patient at NorthBay Health?

Start Here

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Read online or download a PDF of our Patient and Visitor Guide.

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Stay Connected
Learn about your options for staying connected to loved ones at NorthBay.